Hoja Escalamiento
PROCESO DE ESCALAMIENTO
Con el fin de brindarle un mejor servicio y una canalización eficaz al momento de sus
reclamos y consultas le hacemos llegar a usted el proceso de escalamiento.
| NOC 24/7/365 |
PRIMER NIVEL 0-2 HORASPBX SPS (+504)2544-0946 Ext. 1035/1046 |
SEGUNDO NIVEL 2-4 HORAS |
|
| Elsa Santos Jefe de Plex |
MOVIL (+504)3390-9322 CORREO This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
| Fanny Montoya Jefe de Noc |
MOVIL (+504) 3259-7969 CORREO This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
| Denis Sierra Jefe de Ingenieria |
MOVIL (+504)3390-9321 CORREO This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
| Abel Erazo Gerente de Tecnología |
MOVIL (+504)3390-5635 CORREO This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
| Steven Midence Gerente de Operaciones |
MOVIL (+504)3390-9339 CORREO This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
TERCER NIVEL 4-6 HORAS |
|
| Harold Midence Sub Gerente General |
CORREO This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
| Mardin Midence Gerente Regional Centro Sur |
CORREO This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
